In accordance with current legislation, e!bikes area (hereinafter, also the Website) undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated by this privacy policy

This privacy policy is adapted to the Spanish and European regulations in force on the protection of personal data on the internet. Specifically, it complies with the following regulations:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
• Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).
• Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the controller of the personal data

The controller of the personal data collected at e!bikes area is: Järkeä & Jums SL, holder of tax ID (NIF/CIF): B55311286 and registered in the: Girona Commercial Registry with the following registration details: Volume 3187, book 0, folio 32, sheet GI-63411, entry 1, represented by: Järkeä & Jums SL (hereinafter, Data Controller). Their contact details are as follows:

Address: Av. de Palafrugell, 15, 17253 Mont-ras, Girona

Contact telephone: 872592222

Contact email:info@eb.dev.aplitec.com

Categories of personal data

The categories of data processed at e!bikes area are identification data only. Under no circumstances are special categories of personal data within the meaning of Article 9 of the GDPR processed.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. e!bikes area undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not affect the use of the Website.

On those occasions when the User must provide their data through forms to make enquiries, request information or for reasons related to the content of the Website, they will be informed if completing any of the fields is mandatory because they are essential for the correct performance of the operation carried out.

Purposes of the processing for which the personal data are intended

Personal data are collected and managed by e!bikes area in order to facilitate, speed up and fulfil the commitments established between the Website and the User or to maintain the relationship established in the forms the User completes, or to handle a request or enquiry.

The data may also be used for commercial purposes of personalisation, operations and statistics, and for activities within the corporate purpose of e!bikes area, as well as for data extraction, data storage and marketing studies to tailor the Content offered to the User, and to improve the quality, operation and navigation of the Website.

When the personal data are obtained, the User will be informed of the specific purpose or purposes of the processing for which the personal data will be used; that is, of the use or uses that will be made of the information collected.

Retention periods for personal data

Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 1 year, or until the User requests their deletion.

When the personal data are obtained, the User will be informed of the period for which the personal data will be stored or, where this is not possible, the criteria used to determine that period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, when the personal data are obtained, the User will be informed of the recipients or categories of recipients of the personal data.

Personal data of minors

In accordance with Articles 8 of the GDPR and 7 of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights, only persons over 14 years of age may lawfully consent to the processing of their personal data by e!bikes area. In the case of a child under 14, the consent of parents or guardians will be required for the processing, and it will only be considered lawful to the extent that they have authorised it.

Confidentiality and security of personal data

e!bikes area undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised disclosure of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as the transmission of data between the server and the User, and vice versa, is fully encrypted.

However, since e!bikes area cannot guarantee the impregnability of the internet or the total absence of hackers or others who may fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a personal data breach occurs that is likely to result in a high risk to the rights and freedoms of natural persons. Following Article 4 of the GDPR, a personal data breach means any breach of security leading to the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised disclosure of or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to guarantee, by means of a legal or contractual obligation, that this confidentiality is respected by its employees, partners and any person to whom the information is made accessible.

Rights arising from the processing of personal data

The User has the following rights in relation to e!bikes area and may therefore exercise them before the Data Controller, as recognised in the GDPR and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights:

• Right of access: This is the User’s right to obtain confirmation of whether or not e!bikes area is processing their personal data and, if so, to obtain information about their specific personal data and the processing e!bikes area has carried out or carries out, as well as, among other things, the available information on the origin of those data and the recipients of the disclosures made or planned.
• Right to rectification: This is the User’s right to have their personal data corrected when it proves to be inaccurate or, taking into account the purposes of the processing, incomplete.
• Right to erasure (“the right to be forgotten”): This is the User’s right, unless current legislation provides otherwise, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for it; the User objects to the processing and there is no other legitimate ground for continuing it; the personal data have been unlawfully processed; the personal data must be erased to comply with a legal obligation; or the personal data were obtained as a result of a direct offer of information society services to a child under 14. In addition to erasing the data, the Data Controller, taking into account the available technology and the cost of implementation, must take reasonable steps to inform the controllers who are processing the personal data of the data subject’s request for the erasure of any link to those personal data.
• Right to restriction of processing: This is the User’s right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs them to make claims; and when the User has objected to the processing.
• Right to data portability: Where the processing is carried out by automated means, the User will have the right to receive their personal data from the Data Controller in a structured, commonly used and machine-readable format, and to transmit them to another controller. Whenever technically feasible, the Data Controller will transmit the data directly to that other controller.
• Right to object: This is the User’s right not to have their personal data processed, or to have e!bikes area stop processing them.
• Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individual decision based solely on the automated processing of their personal data, including profiling, unless current legislation provides otherwise.

The User also has the right to withdraw their consent at any time. The withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal of consent. The User has the right to lodge a complaint with the supervisory authority if they consider that their rights regarding the protection of their data may have been infringed (agpd.es).

How to exercise your rights

The User may exercise their rights of access, rectification, erasure, restriction, portability and objection by written request addressed to e!bikes area with the reference “Data protection”, at the address Av. de Palafrugell, 15, 17253 Mont-ras, Girona, or by email to the email addressinfo@eb.dev.aplitec.com.

Acceptance and consent

The User declares that they have been informed of the conditions on the protection of personal data, and accepts and consents to their processing by e!bikes area in the manner and for the purposes indicated in this privacy policy.

Changes to the privacy policy

e!bikes area reserves the right to amend this policy to adapt it to legislative or case-law developments as well as industry practices. In such circumstances, e!bikes area will announce the changes introduced on this page in advance of their implementation.

Commercial emails

In accordance with the LSSICE, e!bikes area does not engage in SPAM practices and therefore does not send commercial emails that have not been previously requested or authorised by the User. Consequently, in each of the forms available on the Website, the User has the possibility of giving their express consent to receive the newsletter, regardless of any commercial information specifically requested.

Compliance with applicable regulations

The main objective of e!bikes area is compliance with the applicable regulations on the protection of personal data, and it is therefore fully respectful of the rights of users and visitors to the website.

If you have any questions about this privacy policy, please do not hesitate to contact e!bikes area atinfo@eb.dev.aplitec.com.